Forum in maintenance, we will back soon 🙂
@john-nnanna You're welcome my friend. If you can show us a screenshot of how your page looks when trying to import or a small video as @admin mentioned it might help us help you more.
@husein Thank you very much, I made this short video explaining the issue https://youtu.be/e2IUIxN2yyA. The issue still persists from my end even after buying elementor pro. Pls help if you can.
I've also sent an email to the admin. I hope to get help this time.
Extract the Zip File, and Import the JSON
@admin I've done that sir. It's not working. I don't know what could possibly be the issue?
I extracted the file and imported the Jason file and returning the error as I showed in the short video I sent here. Thanks for helping
we are checking and testing the template from our side, and we will get back to you
@husein Still not working. Dont worry. Let me build a template from scratch. Thanks for your all assistance.
@john-nnanna Did you extract the contents of the zip file before trying to upload it to elementor?
@john-nnanna mmm, weried, try again, and let me know. try another theme. maybe it is a conflict. anyway, let me know what happens
@husein Yes I Did Sir. I will try another theme as the admin suggested. Thanks a bunch.
@admin Again pls sir approve my logins for the uptime and website monitor. I have sent a request. Thanks.
@admin I tested Astra yesterday, and it still shows the invalid template type error. I've built a template that helped me to proceed. Pls help me approve logins fir the web monitor and uptime monitor so that I can start reading date from my site.
@john-nnanna no approval required, just use the password and the email, did you try?
