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Display Point System in the header Error

63 Posts
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 JK
(@jk)
Posts: 33
Eminent Member Customer
Topic starter
 

Hi friends... I just started building a point system in my WordPress site j-insights. I was at the point of importing the zip file/template to display the point system at the header of my website when I kept facing the error 'Invalid template type". I need help. Attached is a screenshot of the error message. Thank you all. 

Screenshot 2024 03 23 at 6.27.09 PM
 
Posted : 03/23/2024 5:38 pm
SSAdvisor
(@ssadvisor)
Posts: 1139
Noble Member
 

@john-nnanna you must be using the free version of the Elementor plugin. You'll need to change the template type in the source code to 'page'. It's been too long since I tried this and don't remember exactly.

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 03/24/2024 1:20 am
Hasan Aboul Hasan
(@admin)
Posts: 1251
Member Admin
 

you imported the zip as it is ? or extracted it first?

 
Posted : 03/25/2024 8:45 pm
(@husein)
Posts: 529
Member Moderator
 

@john-nnanna, try again now; the issue is resolved.

 
Posted : 03/31/2024 9:11 am
 JK
(@jk)
Posts: 33
Eminent Member Customer
Topic starter
 

Thank you all for your response. Let  me try now.

 
Posted : 04/09/2024 5:56 pm
 JK
(@jk)
Posts: 33
Eminent Member Customer
Topic starter
 

Pls, I have another issue. I just logged in to my account now and it's still asking me to enroll as a premium member. Pls, what is happening? 

 

Screenshot 2024 04 09 at 6.57.31 PM
Screenshot 2024 04 09 at 6.57.31 PM
 
Posted : 04/09/2024 6:02 pm
 JK
(@jk)
Posts: 33
Eminent Member Customer
Topic starter
 

@admin Pls Mr. Hasan, I think there is an issue with your system. I'm currently logged in to my account but I can't resume my lessons. It keeps telling me to enroll even when I'm already a power member. Pls help me look into this so that I can resume my lessons.

 

Thanks 

 
Posted : 04/10/2024 7:49 am
SSAdvisor
(@ssadvisor)
Posts: 1139
Noble Member
 

@john-nnanna send email to hasan@learnwithhasan.com

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 04/10/2024 1:28 pm
Hasan Aboul Hasan
(@admin)
Posts: 1251
Member Admin
 

@john-nnanna Yeah, please send me an email: hasan@learnwithhasan.com, and mention the email you used to signup

 
Posted : 04/10/2024 6:05 pm
 JK
(@jk)
Posts: 33
Eminent Member Customer
Topic starter
 

@ssadvisor Thank you very much and y'all for your swift responses.

 
Posted : 04/11/2024 9:19 am
 JK
(@jk)
Posts: 33
Eminent Member Customer
Topic starter
 

@admin Pls check your email. I just sent you an email now 

 

Thanks 

 
Posted : 04/11/2024 9:20 am
(@husein)
Posts: 529
Member Moderator
 

@john-nnanna This issue was happening with me I cleared the website's cookies and logged in again, and it worked

 
Posted : 04/11/2024 2:40 pm
SSAdvisor reacted
SSAdvisor
(@ssadvisor)
Posts: 1139
Noble Member
 

@husein hopefully after the new server this won't be a problem; waiting to see.

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 04/11/2024 6:15 pm
 JK
(@jk)
Posts: 33
Eminent Member Customer
Topic starter
 

@admin Pls import as a zip file and the error persists. What can I do I've searched for a solution but haven't seen.

 

Screenshot 2024 03 23 at 6.27.09 PM
 
Posted : 05/11/2024 11:49 pm
 JK
(@jk)
Posts: 33
Eminent Member Customer
Topic starter
 

@ssadvisor I've tried searching for a solution but I am yet to see. The template is still not importing. I don't know if it is a general issue.

 
Posted : 05/12/2024 9:04 am
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