• Profile photo of Raja Niketh Reddy Nallapareddy

      Raja Niketh Reddy Nallapareddy posted an update

      5 days ago

      Launched my SaaS last week and immediately ran into a problem.

      A user reported a critical bug via email. I missed it for 2 days because it was buried in a thread with 30 other messages. By the time I responded, they’d left.

      I realized I had feedback scattered everywhere. Gmail threads. Twitter DMs. A Google Doc where I copy pasted everything manually.

      Looked at the standard tools but they all felt like overkill. I just needed something simple.

      So I built FeedbackDock.

      One script tag in your app.
      Users send feedback with screenshots.
      Everything lands in a clean dashboard with full context.
      You reply from your own email domain.

      Built it because I needed it. If you’re a solo founder doing support from multiple inboxes, this might help.

      It’s live now. How are you handling feedback today?

      https://feedbackdock.com

      feedback
      Raja Niketh Reddy Nallapareddy, Prasanjit Shaw and Hasan
      2 Comments

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