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MIAB Email Server not working in AWS EC2 instance

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(@mallick)
Posts: 2
New Member
Topic starter
 

Kindly help on below scenario :

I have installed MIAB Email Server on EC2 instance in AWS, also Domain is configured properly. I am getting System Status Checks on MIAB Admin Dashboard of which screenshot has been attached. Only problem i get is, when i send email from my configured domain to gmail then email is not getting sent, but when i send email within own domain then it is fine, for example when i send email from support@aninfotech.store to admin@aninfotech.store then it is fine but when i send email from admin@aninfotech.com to user@gmail.com then i did not get email at gmail.

I also giving below logs :

Jun 18 23:48:18 mail postfix/smtp[64758]: initializing the client-side TLS engine
Jun 18 23:48:19 mail postfix/smtp[64758]: connect to gmail-smtp-in.l.google.com[2404:6800:4003:c04::1b]:25: Network is unreachable
Jun 18 23:48:49 mail postfix/smtp[64758]: connect to gmail-smtp-in.l.google.com[172.217.194.27]:25: Connection timed out
Jun 18 23:49:19 mail postfix/smtp[64758]: connect to alt1.gmail-smtp-in.l.google.com[173.194.202.26]:25: Connection timed out
Jun 18 23:49:19 mail postfix/smtp[64758]: connect to alt1.gmail-smtp-in.l.google.com[2607:f8b0:400e:c00::1a]:25: Network is unreachable
Jun 18 23:49:19 mail postfix/smtp[64758]: connect to alt2.gmail-smtp-in.l.google.com[2607:f8b0:4023:c0b::1b]:25: Network is unreachable
Jun 18 23:49:19 mail postfix/smtp[64758]: 3B8668B7EA: to=<fiem.ece05@gmail.com>, relay=none, delay=15379, delays=15317/0.1/61/0, dsn=4.4.1, status=deferred (connect to alt2.gmail-smtp-in.l.google.com[2607:f8b0:4023:c0b::1b]:25: Network is unreachable)

 

Is there any SMTP 25 port restriction reason from AWS ????

 

Kindly help on it and give the proper resolution

status checks

 

 
Posted : 06/18/2023 6:36 pm
Hasan Aboul Hasan
(@admin)
Posts: 1206
Member Admin
 

port 25 is blocked by default, you have to request access. then when it is opened, you can send to external providers

 
Posted : 06/19/2023 10:38 am
SSAdvisor
(@ssadvisor)
Posts: 1139
Noble Member
 

@mallick you need to use port 465 to send mail since SSL is required. You will not get access to port 25.

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 06/24/2023 4:21 pm
(@mallick)
Posts: 2
New Member
Topic starter
 

@ssadvisor can you please provide the steps as how can we configure and use port 465, as per screenshot shared at the bottom it was written that SSL/TLS is activated.

 
Posted : 07/13/2023 1:33 pm
SSAdvisor
(@ssadvisor)
Posts: 1139
Noble Member
 

@mallick your outbound mail seems to be using port 25 according to the picture. You have SSL on the incoming side for the server. You haven't given any picture for your SMTP setup.

 

https://docs.aws.amazon.com/ses/latest/dg/send-email-smtp.html

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 07/13/2023 4:37 pm
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