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I create two AI chatbots with OpenAI models and Langchain. One is for questions and answer for past customer inquiries and the other chatbots is for searching in our database. I want to use AI Agent to make decision which of the chatbot to use based on the user's query. How to do this? Thanks!
@yankova Here's a brief guide to follow:
Input Analysis: Use natural language processing to analyze the user's query and determine its intent. This can be achieved by keyword extraction, sentiment analysis, or using a pre-trained model to classify the query type.
Decision Logic: Based on the analysis, implement logic to choose the appropriate chatbot. For example, if the query involves retrieving specific past interactions or questions, the agent can route the query to the chatbot handling past customer inquiries. If the query involves searching for data or specific records, it should route to the database search chatbot.
Integration: Ensure both chatbots and the decision-making AI are integrated into your system architecture. The decision-making AI should seamlessly forward the query to the chosen chatbot and handle the response back to the user.
Now, go over this article for an explanation of how to follow these steps, and then edit it to fit your intent.
