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AI chatbox offline

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(@kassim-huggins)
Posts: 2
New Member Customer
Topic starter
 

Good afternoon. If anyone one could help me with this it would be greatly appreciated. My chatbot is saying it is offline. I have attached the code and code snippet I am unsure what the issue is.

Screenshot 2024 05 13 at 1.59.30 PM

 

Screenshot 2024 05 13 at 2.04.06 PM
Screenshot 2024 05 13 at 2.05.39 PM
 
Posted : 05/13/2024 9:08 pm
SSAdvisor
(@ssadvisor)
Posts: 1086
Noble Member
 

@kassim-huggins is there something in your config.php file that could cause this?

Regards,
Earnie Boyd, CEO
Seasoned Solutions Advisor LLC
Schedule 1-on-1 help
Join me on Slack

 
Posted : 05/14/2024 1:25 am
(@kassim-huggins)
Posts: 2
New Member Customer
Topic starter
 
Screenshot 2024 05 14 at 12.27.23 PM

This is the config file. I havent changed anything besides that top portion

 
Posted : 05/14/2024 7:28 pm
Hasan Aboul Hasan
(@admin)
Posts: 1117
Member Admin
 

@kassim-huggins please dont share your API keys publicly.

so your problem is only "offline". Is the chatbot working and responding?

if that the case, check the configuration parameters, there is a place where you can set offline or online. (explained in the guide)

and check your cache, clear your cache or try with another browser

 

 

 
Posted : 05/15/2024 9:33 am
SSAdvisor reacted
dimu
 dimu
(@dassa)
Posts: 87
Member
 

@admin I change 'botStatus' => 1,
Is that correct? 😀

 
Posted : 06/17/2024 7:13 am
Hasan Aboul Hasan
(@admin)
Posts: 1117
Member Admin
 

@dassa yes

 
Posted : 06/18/2024 10:15 am
dimu reacted
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